Occasionally our clients are so moved by their shoes they take time out of their busy schedules to write us a note to express their pleasure. It pleases us to be able to facilitate such contentment and motivates us to keep providing great shoes made by great shoemakers.
The letter below is from our client D.F. in Toronto who purchased this pair of Pierre Corthay Aubergine Arca’s in June.
Thank you very, very much for the (Pierre Corthay) shoetrees, and thank you particularly for your excellent customer service. Not only did you go out of your way to spend the extra money to ship express, you also remembered the shoe cream. Quite amazingly, the shoetrees arrived on Tuesday, which must be a record for the U.S. & Canadian Postal Services. Also, there was no duty! The trees are definitely beautiful in every exquisite detail.
I wore the shoes for the first time the other day and it was a momentous occasion. I felt like the king of the world. The shoes attracted an amazing number of stares and astounding number of positive questions and compliments.
Of course we proudly told everyone about yourself, your amazing boutique and particularly about your outstanding personal service. We were in Berlin, but many of the people we spoke to were Americans, so hopefully some of them will show up at your store, or contact you.
The shoes felt a little tight when I first put them on, and I started to wonder if I had made a mistake or if I had put on a few pounds since June. After a while (maybe an hour or two), an amazing phenomenon happened. The shoes started to feel so comfortable, as if they were bespoke shoes made for my feet.
Pierre Corthay really knows how to make a shoe, and they are worth every penny. We hope our little tale brings a smile to your face and joy to your heart. We recount all this for you mainly to tell you that it is a pleasure to know you and that we look forward to a long fruitful relationship with you.