Please read this guide carefully. It contains important information about our two payment options when you sell us your shoes.
All purchases and transactions are final. Please be certain you are ready to part with your shoes.
Cash payments are available only on the day we purchase your shoes. Store credit cannot be converted to cash.
Store credit can be used in our New York and Chicago stores, over the phone, and through email. Store credit cannot be used for online orders at this time. If you would like to order a web item using your store credit, please email us.